Customer Service Representative

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Customer Service Representative
Gentle Park
View all jobs of this company
No. of  Vacancies
    01
Job Description / Responsibility
  • Starting Day: Immediately
  • Deal with the customer over the phone.
  • Listen & understand customer’s query clearly.
  • Provide solution to the customers as per company policy.
  • File and maintain records of every dealing issue.
  • Follow-up and measure the solution status.
  • Maintain Customer Data.
  • Maintain Excel Sheet.
  • Keep update own and share with customer.
  • Provide daily reports to concern unit.
Job Nature
    Full-time
Educational Requirements
  • Graduation with excellent communication skill in both Bengali & English.
  • Computer literacy in MS Office.
Experience Requirements
  • 0 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Call Centre Supervision/Management, Customer Support through Phone, Guest Relations/Services
Additional Job Requirements
  • Age 18 to 25 year(s)
  • Only females are allowed to apply.
  • Fresher’s are encouraged to apply. 1 to 2 year(s) experience will be an added advantage.
  • Pleasant personality.
  • Punctual.
  • Expertise in MS word, Excel and PowerPoint
  • Multi-tasking capacity
  • Team-work mind-set
Job Location
    Dhaka
Salary Range
    Tk. 10000 - 12000
Other Benefits
    As per company policy 
Send Your CV/Resume (Hard Copy) To: Human Resource Department, Gentle Park, 334, Ferdoushi Plaza (3rd Floor), Elephant Road, Dhaka-1205.

Application Deadline : Jun 30, 2015
Company Information
Gentle Park
Address : 334 Ferdowsi Plaza (4th Floor) Elephant Road, Dhaka-1205
Web : www.gentlepark.com
     

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