Deputy Manager, Customer Support - BRACNet Limited

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 Deputy Manager, Customer Support - BRACNet Limited




Job Description / Responsibility
  • Handling customer complain through phone and mail.
  • Monitoring and coordination with support team.
  • Assist team to provide first level troubleshooting of customer links.
Job Nature
    Full-time
Educational Requirements
    B.Sc in Computer Science/ Engineering/ EEE/ Equivalent.
Experience Requirements
  • 3 to 5 year(s)
  • The applicants should have experience in the following area(s):
    Network Engineer/Network Administrator, Customer Support, Telecommunication Engineer
  • The applicants should have experience in the following business area(s):
    ISP, IT Enabled Service
Additional Job Requirements
  • The candidate must have Minimum 3 years of working experience as a Deputy Manager/ Asst. Manager position in any ISP/IT company.
  • Must be proactive and able to execute tasks efficiently.
  • Outstanding customer service skills and a dedication to the customer service experience.
  • Good communication and interpersonal skills both in Bengali & English.
Job Location
    Dhaka
Salary Range
    Negotiable
Other Benefits
    Provident Fund, Gratuity, Insurance, Mobile allowance, Festival Bonus, Leave Encashment , etc.





Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 8, 2015

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